A midsize healthcare imaging facility was facing challenges with their Point of Care (PoC) system. The facility lacked the necessary resources to effectively manage the PoC system, leading to delays in providing test results to patients and clinicians. Additionally, the vendor support they received was not sufficient, causing further complications in the system's functioning
LTI assumed the role of Solution Architect in a pre-sales initiative, where they established a set of success criteria, a schedule, and a reporting structure for executive and decision-making stakeholders to facilitate effective decision-making.
As a result of effective communication and collaboration, a solution that was initially intended for a 1-year subscription was eventually upgraded to a 3-year subscription. Interestingly, this upgrade was made possible through financing from the distribution channel, which had not been previously considered or known to the stakeholders.
